ࡱ> ?( / 00DTimes New Roman(0(z[ 0 DWingdingsRoman(0(z[ 0  DVerdanasRoman(0(z[ 0 "0DArialasRoman(0(z[ 0 @ .  @n?" dd@  @@``  B"F      <AAP̙3f@8 w ʚ;2Nʚ;g4IdId@z[ 0ppp@ <4!d!dl 0<4ddddl 0<4BdBdl 00___PPT10 ppN___PPT90(8 P8P 8P? %O =06Business Culture in Mexico 4 a presentation by Steffen Diehl and Florian Seidel:55  Overview (1/2) Introduction The Art of Negotiation General Information Personal Relationships Greetings and Courtesies Addressing (First Name or Title?) Conversation Guidelines Womenp$wZ+nZYlZ Y  Overview (2/2) Making Appointments Meetings Business Breakfasts and Lunches Public Behaviour Dress Code Power Distance and Individualism Closingj=nn,nn=,   *The Art of Negotiation General Information$+ + Mexicans never say  No It is rude to verbally disappoint someone Mexicans generally don t obey rules or laws to solve a problem  -The Art of Negotiation Personal Relationships$. . {Greetings Norm is to shake hands when introduced to someone of same sex A man being introduced to a woman will bow slightly, and shake hands only if the woman initiates this interaction It is polite to greet (and say good-bye to) every member of a group individually Avoiding eye contact might be interpreted as a sign that a person is hiding something or is not to be trusted  r ="q " O"m"  ~G q O m  -The Art of Negotiation Personal Relationships$. . Addressing First names are reserved for family and closer acquaintances Professional titles (i.e. "Doctor", "Profesor") are an extremely important part of Mexican business protocol Doctors, professors, engineers, lawyers, and architects are always addressed by their professional titles During initial meetings, use a professional title (i.e. "Ingeniero", meaning "engineer") followed by a surname Anyone without a professional title should be addressed by a courtesy title such as Seor, Seora or Seorita followed by a surname  Z Z <"l " i"n"  $"$((G l i n   -The Art of Negotiation Personal Relationships$. . hConversation Guidelines Mexicans like to talk and hear about family topics and private lives Welcome Topics: Mexican History, landmarks and scenery, price comparisons to other countries, Mexican  Futbol Topics to Avoid: religion, politics, Mexican-American War, illegal aliens, comparing Mexico to the USAbE`V5 -The Art of Negotiation Personal Relationships$. . ,Women Men will never allow a women to pay the bill If a women invites male business partners, it should be to her hotel restaurant As machismo is still strong in Mexican culture, it is assumed that sex will occur, if there is the opportunity for it In general, women should not go out to a bar alone *''- #Overview (1/2) Introduction The Art of Negotiation General Information Personal Relationships Greetings and Courtesies Addressing (First Name or Title?) Conversation Guidelines Womenb$wZ+nZYlZ$+Y $Overview (2/2) Making Appointments Meetings Business Breakfasts and Lunches Public Behaviour Dress Code Power Distance and Individualism Closingv=nn,nn),  *The Art of Negotiation Making Appointments$+ + yStrive to establish contacts as high up in the organization as possible Appointments should be made two to four weeks prior to your arrival. Reconfirm a week before the scheduled appointment Sometimes, punctuality is not as much of a priority in Mexican business culture Meetings can take place at breakfast, lunch or dinner. Allow your Mexican counterpart to select the time.<zG"0"  FG  j %The Art of Negotiation Meetings (1/2)$& & Meetings usually take place in hotels, conference center or other comfortable surroundings They normally take longer than scheduled and are frequently interrupted by phone calls and people. Don t show annoyance! Best time to schedule an appointment is between 10 a.m. and 1 p.m., or 4 p.m. and 6 p.m. Only the highest person in authority (usually the owner of the company) makes the final decision"" %The Art of Negotiation Meetings (2/2)$& & AThe people you negotiate with will probably not have the power to enter agreements Subordinates arrive first. Higher ranked people arrive late. The senior Mexican representatives will start the negotiation, subordinates will be allowed to give their input. Mexican business people can sometimes be quite status-conscious.<BR"?"  *@  =The Art of Negotiation Business Breakfasts and Lunches (1/2)$>& > Much business is done at breakfast or lunch Business should be discussed only if the host brings up the subject. Breakfast time: 7 a.m.  8 a.m. (incl. steaks, eggs, etc.) Lunch time: 1 p.m.  3 p.m. (main meal of the day) Dinner time: 9 p.m. (light meal)bVq*&*p   =The Art of Negotiation Business Breakfasts and Lunches (2/2)>' > zWho pays? It is impolite to split the bill One person  usually the oldest in the group or the one who makes the sale or the host Tips range from 10 to 20% percent If you are invited to a Mexican home, this is not the occasion to discuss business. The purpose of these visits is to socialize and establish contacts v   "Y! " "* 5!   % Overview (1/2) Introduction The Art of Negotiation General Information Personal Relationships Greetings and Courtesies Addressing (First Name or Title?) Conversation Guidelines Womenb$wZ+nZYlZ$+Y &Overview (2/2) Making Appointments Meetings Business Breakfasts and Lunches Public Behaviour Dress Code Power Distance and Individualism Closingz=nn,nn= !  Public Behaviour Dress Code$   nDark, conservative suits and ties are the norm for Mexican business men and it is also expected from you Your attire will be viewed as a sign of your respect for your associates, and your attitude toward the business in general Women should wear conservative dresses or suits In smaller towns and rural areas, suits or expensive clothing are viewed as showing off oGb#!zb B /bBWbBb / W  2Public Behaviour Power Distance and Individualism3! 3 Power Distance: High power distance score (81 of 105) Those Mexicans who have power, conversely, work actively to maintain their status and control over others Individualism: One prefers to take care of him/herself first and is generally more concerned with personal achievement and autonomy New beliefs are taking shape in the modern Mexico, that efficiency is more important than loyalty ZZZZbbBBtb B abBp t a  ! 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3f3f̙3f3fnf___PPT10F.+,OD' = @B D' = @BA?%,( < +O%,( < +D' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =-s6Bwipe(left)*<3<*D' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*-%(D' =-s6Bwipe(left)*<3<*-D' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*-%(D' =-s6Bwipe(left)*<3<*-D' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =-s6Bwipe(left)*<3<*D' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =-s6Bwipe(left)*<3<*D' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*'%(D' =-s6Bwipe(left)*<3<*'D' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*'R%(D' =-s6Bwipe(left)*<3<*'RD' =%(D' =%(DD' =A@BBBB0B%(D' =1:Bvisible*o3>+B#style.visibility<*Ry%(D' =-s6Bwipe(left)*<3<*Ry+8+0+f +  P$(  r  S Of`P  f r  S Kfs f H  0޽h ? 3f3f̙3f3frt ?X}0 ap'73GfϤyK VKy? &Oh+'0' px   @ L X dpxBusiness Culture in MexicoFlorian SeideleLC:\Programme\Microsoft Office\Templates\Presentation Designs\Geradlinig.potfsP10PMicrosoft PowerPointt O@@@1V<@@K?G@&g  .  y-- @ !y--'̙-- @ ! --'--%tt--'--%uu--'--%vv--'--%rr--'--%pp--'--%ss--'--%ee--'--%ee--'--%oo--'--%ll--'--%ii--'--%oo--'--%ff--'--%gg--'--%mm--'--%ll--'--%aa--'--%bb--'--%cc--'--%__--'--%]]--'--%``--'--%RR--'--%QQ--'--%\\--'--%XX--'--%VV--'--%[[--'--%SS--'--%TT--'--%ZZ--'--%YY--'--%NN--'--%LL--'--%JJ--'--%OO--'--%OO--'--%GG--'--%HH--'--%HH--'--%DD--'--%CC--'--%EE--'--%AA--'--%>>--'--%AA--'--%??--'--%??--'--%;;--'--%<<--'--%==--'--%88--'--%77--'--%99--'--%,,--'--%++--'--%66--'--%22--'--%00--'--%55--'--%,,--'--%..--'--%33--'--%33--'--%''--'--%((--'--%))--'--%%%--'--%&&--'--%--'--%--'--%""--'--%  --'--%--'--%--'--%##--'--%##--'--%--'--%--'--%--'--%--'--%--'--%--'--%--'--%--'--%--'--%--'--%  --'--%  --'--%  --'--%  --'--%--'--%--'--%--'--%--'--%--'--%--'--%--'3f-- @ !c%4--'-- @ !c--'@Times New Roman-. 3f.2 #Business Culture in Mexico."Systemhi-@Times New Roman-. 3f!2 @@a presentation by.-@Times New Roman-. 3f2 JB Steffen Diehl.-@Times New Roman-. 3f 2 RQand .-@Times New Roman-. 3f2 \@Florian Seidel.-՜.+,0     BildschirmprsentationC tcgreg99mpr5A Times New Roman WingdingsVerdanaArial GeradlinigBusiness Culture in MexicoOverview (1/2)Overview (2/2)+The Art of Negotiation General Information.The Art of Negotiation Personal Relationships.The Art of Negotiation Personal Relationships.The Art of Negotiation Personal Relationships.The Art of Negotiation Personal RelationshipsOverview (1/2)Overview (2/2)+The Art of Negotiation Making Appointments&The Art of Negotiation Meetings (1/2)&The Art of Negotiation Meetings (2/2)>The Art of Negotiation Business Breakfasts and Lunches (1/2)>The Art of Negotiation Business Breakfasts and Lunches (2/2)Overview (1/2)Overview (2/2)Public Behaviour Dress Code3Public Behaviour Power Distance and IndividualismIn ConclusionThe End Verwendete SchriftartenEntwurfsvorlage Folientitel_+fsfs  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~    Root EntrydO)Current UserSummaryInformation('PowerPoint Document(5DocumentSummaryInformation8